Free shipping in Poland · EU & UK shipping · Handcrafted in Kraków
Your data, your rights

Privacy policy

We take your privacy seriously. This policy explains what data we collect, why, and how we protect it.

Last updated: January 2025

Who we are

Thousim Studio is a custom keepsake business based at Podłęska 5, Kraków, Poland. We are the data controller for all personal data processed in connection with your orders and interactions with us. You can contact us at thousimstudio@gmail.com with any privacy-related questions.

What data we collect

Why we collect it

Purpose Lawful Basis
Fulfilling your order Contract performance
Sending your inkless kit and finished artwork Contract performance
Creating your personalized artwork from your print Contract performance
Communicating about your order Contract performance / Legitimate interest
Email newsletter (if subscribed) Your consent
Improving our service Legitimate interest

Your print photos

The photos you submit to us are sacred — they're memories, moments with loved ones, and tiny paws. Here's how we treat them:

We take the confidentiality of these images very seriously.

How long we keep your data

Your rights under GDPR

As a resident of the EU or doing business with an EU-based company, you have rights under the General Data Protection Regulation. You have the right to:

To exercise any of these rights, email thousimstudio@gmail.com with your request. We will respond within 30 days.

CookiesPliki cookie

Our website uses minimal cookies for functionality only. We do not use advertising cookies, tracking cookies, or cookies that serve marketing purposes. Any cookies we do use are essential for the website to function properly and to remember your preferences.

Third parties

We use trusted third-party services for:

These parties process your data only as necessary to fulfill your order and are contractually bound to keep your information confidential.

Changes to this policyZmiany w tej polityce

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated by email where applicable. Your continued use of our services constitutes acceptance of updated terms.

Contact us about privacy

If you have any questions about how we handle your data, or if you'd like to exercise any of your privacy rights, please contact us at thousimstudio@gmail.com. We aim to respond within 24 hours.

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