We are committed to making Thousim Studio accessible to everyone.
Thousim Studio is committed to ensuring our website is accessible to people of all abilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our benchmark, and we are continually working to improve the accessibility of our site and ordering process.
Accessibility is not a one-time achievement — it's an ongoing commitment. We regularly review and update our practices to ensure that everyone can use our website, regardless of their physical abilities, visual acuity, hearing, or technical skills.
We have implemented the following accessibility features:
We are aware of the following areas currently being improved:
If you encounter any accessibility barriers not listed here, please let us know immediately so we can prioritise fixing them.
If you find any part of our ordering process difficult to complete due to an accessibility need, please contact us directly at thousimstudio@gmail.com. We are a small team who reads and responds to every message personally. We will be happy to assist you in completing your order by email, phone, or any other method that works for you.
Nobody should be unable to order from us because of accessibility barriers. If there's anything we can do differently to help, we will.
We welcome feedback on the accessibility of our website. If you experience any barriers to using our site, or if there's anything we can do to make your experience better, please tell us. Your input directly shapes our improvements.
Accessibility feedback helps us understand real-world experiences and prioritise the changes that matter most to our community. We genuinely value this input.
If you have any accessibility concerns or questions, please reach out to thousimstudio@gmail.com. We aim to respond within 24 hours.